If you are not satisfied with your new mattress, Florida Mattress Centers will exchange it for a new mattress of equal or greater value for up to 1 year. This will be an exchange only, there are no returns or refunds on any mattress once it has been delivered or picked up from the store.
There is a minimum 30-night trial, and a mattress protector must be purchased at time of purchase. If exchanged within 100 days of delivery, there will be a $99 exchange fee plus a $50 delivery charge. If exchanged between 100 days and 1 year from delivery, there will be a 25% (of purchase price of original mattress) exchange fee plus a $50 delivery charge. There is a maximum of one exchange allowed. If the mattress is stained, soiled or damaged, Florida Mattress Centers reserves the right to make no exchanges. There are no exchanges on any special size mattress (California King, Twin extra long, etc..), electric adjustable bed base, pillows or linen.